Return Policy
Exchange
We offer the exchange of purchased product(s) within 10 days from the date of delivery based on the following two reasons only:
Item/size has been wrongly delivered and not according to your order.
The product has some manufacturing defects.
Please note that the product must be unused, with all the product tags intact and with the purchase invoice. Items bought on sale cannot be exchanged. Due to the differences in devices screen resolution and lighting used during the photoshoot, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason.
Contact our customer service by emailing us images of the defective products on our Social Media Channels for guidance related to the exchange process.
After the product is received back and our quality team has reviewed the product, you will be offered an exchange with the correct product. No extra amount will be charged for the exchange of the same product, however, the exchange will entirely be dependent on availability. In case when the item is not available, you will be provided with an Online Store Coupon that you can use in your next order.
Products purchase through Sale will not be eligible for exchanges, all purchases/deliveries are final.
Refunds
We have a ‘No Refund’ policy. However, refunds may be allowed to Credit/Debit Card customers in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds will be issued to the same instrument (credit/debit) card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs if any are non-refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your statement.
You may cancel your order before the order is confirmed/processed. Once the order is shipped you will receive an email regarding tracking information.
After an order is shipped, the ‘Exchange Policy’ applies to your order (where applicable). For credit card orders, after the realization of payment, the ‘Exchange Policy’ will be applicable. We reserve the right to cancel/amend an order. Most common reasons include: Item is not available, customer address/contact info is not valid, International order placed on COD, Stitching is requested with Cash on Delivery Order or Credit card payment is declined by the issuer.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.